Help centre
Questions, answered plainly.
Including exactly what BrowseStay charges — a 5% host fee on completed direct bookings, and nothing to guests.
Booking Fees
What does BrowseStay cost an owner?
Nothing to start. There is no upfront cost, no subscription and no setup fee. BrowseStay charges a 5% host fee only when a direct booking is completed through a link we surfaced. If nobody books, you pay nothing.
Do guests pay a BrowseStay fee?
No. Guests pay the owner’s own price on the owner’s own site. BrowseStay adds nothing to what a guest pays.
Are there any other charges?
No. No listing fee, no subscription, no per-property charge, no setup cost, and no charge for removing your listings. The host fee on completed direct bookings is the only way BrowseStay earns.
Property Owners
How do I sign up?
Send us your direct booking website and the platform listings that match it. We verify each property against your listings, then you’re live — usually within a day. No PMS migration, no code on your site.
Can I leave whenever I want?
Yes. There is no contract and no notice period. Email us and your listings are removed.
Guests
Is BrowseStay free for travellers?
Yes. The extension is free, needs no account, and adds nothing to the price you pay the owner.
Why don’t I see a direct option on every home?
Because we only show homes whose owners have opted in and been verified. Plenty of listings genuinely have no direct site. We would rather show you nothing than send you to a link we guessed.
Account
Do I need an account to use the extension?
No. Travellers never need an account. Only property owners register, so we can verify their properties.